Post by Wolfe on Dec 26, 2018 14:05:07 GMT -5
Hello friends!
I'm going to lay out the different types of staff roles we have in The Remnant Project so everyone can have a general understanding of what every member on the staff team does and what their roles are on the site. Just as a general note on pings: never do it for submissions, it's literally what it's there for. Don't do it when the person has been active in chat within the past few minutes. Abuse of pings will lead to the loss of the ability to do it for the individual member, because one person can single-handedly force someone to turn on Do Not Disturb mode and miss an actually important one. A normal response time is seen as twenty-four hours, not five seconds when it comes to submissions.
Administrators are colored red in Discord, and they are in charge of maintaining the site at the 'high' level. What this means is coordinating everyone else and filling in for any section of the team that needs help at any given time. Because of this 'filling in' role, they are expected to be up to date on the standards of every other position and can solo approve any submission regardless of area. Feel free to ping for things that other staff can't answer or if they are online and not in the chat currently so they see it.
Discord Moderators are colored purple in Discord, and their main job is to enforce site rules on that discord. While they might have other roles, be sure to click the individual moderator's name to make sure they can help you with your specific issue. Each staff member aside from administrators, who are expected to be able to help with everything, will have tags corresponding to what they usually help out with. There's almost never a reason to ping this type of staffer, any abuse cases they would handle should be done through direct message.
Application Staff are colored green in Discord, and their main job is to work with members on their profiles. They are the only type of staffer who can solo approve applications other than administrators, and they are the point of contact when it comes to working out the kinks in semblances, character concepts, and anything else you might need in terms of character development. Feel free to ping for character creation things if they are not already in the chat.
Assistants are not any different color in Discord, and indeed the name is an umbrella term that encompasses several different types of people. They can be trainee staffers who are being groomed to take a more involved role, or just normal members who decide to donate their time to improve the site in a few specific areas where we have consistent need for help. Either way, we appreciate the heck out of all of you. They are more than welcome and often will pop in for questions, but need a full moderator to approve any submission they work on in the end.
The Events Team consists of people who have volunteered their time and effort into storytelling for the site. What this means is that they will be helping us make this big, site-altering events and doing all the considerable legwork that an endeavor that ambitious entails. They will help play NPCs, set up descriptions for areas, and other very necessary work to keep the site story progressing forward. Without them, we wouldn't have Events or opportunities to get Event Points. You can ping this type of staffer when you want a storyteller for a scenario or something of that nature in Looking For Group.
The Advertising Team consists of the fine people who donate their time to assist the site by posting about it in different directories and keeping up with first posts and link backs. They are the people who get the word out about the site, and are generally how many people will have found the site in the first place. You can't ping them because there is absolutely no reason to.
Graders are those who donate their time by grading threads for other members so that everyone can get their XP in a timely manner. You can't ping them because pinging for grading is really rude.
Combat Moderators are the people that are designated to be able to moderate any IC combat that takes place upon request. They will see a lot of action during tournament arcs, and other than that can be called upon when two members want to do a fight thread but neither of them want to lose for whatever reason. You ping these staffers when you want a moderated combat thread.
That covers the official staff roles and most of the tags on the discord. There is one more discord group that I want to highlight, however, because it will be extremely relevant to the site moving forward.
Community Helpers are colored yellow in Discord, and represent a group of dedicated members of the site who have consistently gone above and beyond in the eyes of the staffing team. This position is not applied for, but granted for a consistent period of a member going out of their way to help new people and assist them along the path to acceptance. While they are not staff and hold no approval power, they generally know what's what and are reliable sources of information about most goings on about The Remnant Project. You can't ping them because there's no reason to specifically ping them, they got the role because they're active and will generally help when they can.
I'm going to lay out the different types of staff roles we have in The Remnant Project so everyone can have a general understanding of what every member on the staff team does and what their roles are on the site. Just as a general note on pings: never do it for submissions, it's literally what it's there for. Don't do it when the person has been active in chat within the past few minutes. Abuse of pings will lead to the loss of the ability to do it for the individual member, because one person can single-handedly force someone to turn on Do Not Disturb mode and miss an actually important one. A normal response time is seen as twenty-four hours, not five seconds when it comes to submissions.
Administrators are colored red in Discord, and they are in charge of maintaining the site at the 'high' level. What this means is coordinating everyone else and filling in for any section of the team that needs help at any given time. Because of this 'filling in' role, they are expected to be up to date on the standards of every other position and can solo approve any submission regardless of area. Feel free to ping for things that other staff can't answer or if they are online and not in the chat currently so they see it.
Discord Moderators are colored purple in Discord, and their main job is to enforce site rules on that discord. While they might have other roles, be sure to click the individual moderator's name to make sure they can help you with your specific issue. Each staff member aside from administrators, who are expected to be able to help with everything, will have tags corresponding to what they usually help out with. There's almost never a reason to ping this type of staffer, any abuse cases they would handle should be done through direct message.
Application Staff are colored green in Discord, and their main job is to work with members on their profiles. They are the only type of staffer who can solo approve applications other than administrators, and they are the point of contact when it comes to working out the kinks in semblances, character concepts, and anything else you might need in terms of character development. Feel free to ping for character creation things if they are not already in the chat.
Assistants are not any different color in Discord, and indeed the name is an umbrella term that encompasses several different types of people. They can be trainee staffers who are being groomed to take a more involved role, or just normal members who decide to donate their time to improve the site in a few specific areas where we have consistent need for help. Either way, we appreciate the heck out of all of you. They are more than welcome and often will pop in for questions, but need a full moderator to approve any submission they work on in the end.
The Events Team consists of people who have volunteered their time and effort into storytelling for the site. What this means is that they will be helping us make this big, site-altering events and doing all the considerable legwork that an endeavor that ambitious entails. They will help play NPCs, set up descriptions for areas, and other very necessary work to keep the site story progressing forward. Without them, we wouldn't have Events or opportunities to get Event Points. You can ping this type of staffer when you want a storyteller for a scenario or something of that nature in Looking For Group.
The Advertising Team consists of the fine people who donate their time to assist the site by posting about it in different directories and keeping up with first posts and link backs. They are the people who get the word out about the site, and are generally how many people will have found the site in the first place. You can't ping them because there is absolutely no reason to.
Graders are those who donate their time by grading threads for other members so that everyone can get their XP in a timely manner. You can't ping them because pinging for grading is really rude.
Combat Moderators are the people that are designated to be able to moderate any IC combat that takes place upon request. They will see a lot of action during tournament arcs, and other than that can be called upon when two members want to do a fight thread but neither of them want to lose for whatever reason. You ping these staffers when you want a moderated combat thread.
That covers the official staff roles and most of the tags on the discord. There is one more discord group that I want to highlight, however, because it will be extremely relevant to the site moving forward.
Community Helpers are colored yellow in Discord, and represent a group of dedicated members of the site who have consistently gone above and beyond in the eyes of the staffing team. This position is not applied for, but granted for a consistent period of a member going out of their way to help new people and assist them along the path to acceptance. While they are not staff and hold no approval power, they generally know what's what and are reliable sources of information about most goings on about The Remnant Project. You can't ping them because there's no reason to specifically ping them, they got the role because they're active and will generally help when they can.